Leaders in an organisation are solely accountable for creating a healthy work environment that empowers employees to thrive. However, disagreements and differences of opinion can heighten the conflict between staff members, as an employer, you must instantly intervene with conflict resolution mediation.
In conflict-ridden circumstances, an employer’s mediation skills are crucial. There is no option not to intervene as this displays a lack of value for your organisation and the positive culture you’re trying to instill.
Mediation is optional and should be directed by a neutral third party to come to a resolution to the conflict presented. Conflict is best dealt with at its earliest stages to avoid grievance and discipline. Mediation avoids these more formal and costlier routes by guiding participants toward reaching mutually acceptable solutions.
Hoping a conflict will go away does not solve the issue. Even when it seems that the conflict resolved, it will rear its ugly head amid increased stress or agreements in the workplace.
An unresolved conflict festers under the surface of your workplace and bubbles up whenever permitted.
At Duvenage Attorneys, we have a qualified Mediator who can assist employers in this sensitive process in a timeous manner to eliminate conflict and get your workplace on track again!